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Information Portal

In this section you will find some of the policies and documents that define the operations and procedures of Idlewood WCID.

Click below to view the 2023-2024 Conservation Letter.

Information Portal: Services
Digital Desk

New Customer
Sewer Service

Application Packets

If you are new to our service area, we want to welcome you.  Unlike most cities, water and sewer in this area are separate services. Water is supplied by Central Water, (936) 853-2354, and must be set up prior to applying for sewer service.

To apply for sewer service click one of the buttons below to fill out an online application or access a printable copy of the application packet.

Bill Payment Policy and

How to Pay Your Sewer Bill

The bill payment policy is your guide to understanding Idlewood WCID's policy regarding deposits, late fees and NSF checks. Click on the button below to download a copy of our bill payment policy. We strive to make paying your bill as easy as possible. Click on the "How to Pay Your Bill" button below to see your options.

Signing Check

Recurring Payment Authorization

Is writing a check for your sewer bill each month a hassle? Take the hassle out of paying your sewer bill with our auto-draft feature. Click on the link below, fill out the form and return it to our office for a hassle free experience.

Sewer Line Ownership

It can be confusing trying to figure out where your sewer line ends and the Idlewood WCID sewer line begins. This document will help solve the mystery of sewer line ownership. Click the button below to download our "Property Ownership Policy" and see a simple explanation of who owns which sewer line.

Pipe Testing

Do I Need a Plumber?

We get calls frequently about sewer stoppages. Oftentimes our customers believe that the sewer stoppage is in the main sewer lines. All sewer issues should be addressed by a licensed plumber. We have developed this chart to guide plumbers and our customers. Please review it and provide a copy to your plumber. Click the button below to download it.

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